Delays and more delays
I never expected them to fulfill their shipment date promise. It's a hardware crowdfunding – there will be delays. To be honest, I was never sure that they would deliver anything at all. This belief was getting stronger and stronger with time.
One thing they did during the wait that I thought was weird was to hire Bryan Lunduke which in the past have been controversial within the Linux media space, but as of recently been fairly quiet or well behaved. At least, that guy was hired by Purism. One of the things he did at Purism was this advertisement for their own Cloud Services called Librem One. Here's a link to the advertisement on YouTube: Librem One: We Don't Look At Your Junk. This video is not really in good taste.
Then there's been delays on parts, production, software, hardware, production, hardware, production, certifications, testing, different batches, more hardware, shipping, pandemics, outages of parts and a lot of different reasons for delays.